Overview
Privacy at a glance
This Privacy Policy describes how Traders Utopia collects, uses, and discloses information when you visit our website or use our services. We aim to be clear about what we collect and the choices you have around that data.
Scope
Account details, subscription activity, support conversations, and usage signals tied to your experience on the platform.
Why
To operate the service, protect accounts, improve the product, communicate with members, and meet legal obligations.
Control
You can contact us to request access, corrections, deletion, or help understanding how your information is handled.
Collection
Information We Collect
We collect information needed to run the platform, support your account, process subscriptions, and understand how members interact with the service.
Personal information
- Contact details such as your name, phone number, and email.
- Account credentials and profile information tied to your login.
- Preferences or information you choose to share with us.
Transaction and usage data
- Billing and subscription details needed to process payments.
- Support requests and account-related communications.
- Usage data gathered through cookies and similar technologies.
We also collect service usage information to understand which parts of the platform are useful, where members need help, and how we can improve reliability and security.
Usage
How We Use Your Information
We use collected information to operate the service, communicate with you, secure accounts, and meet business and legal requirements.
Service delivery
Provide access, fulfill subscriptions, and keep your account working correctly.
Account management
Maintain your profile, respond to requests, and support account changes.
Communications
Send operational updates, account notifications, and marketing communications. By creating an account you consent to receiving marketing emails from us. You can unsubscribe at any time using the link in any marketing email or through your account notification settings.
Security
Detect fraud, investigate suspicious activity, and protect the platform.
Improvements
Understand platform usage and improve reliability, performance, and member experience.
Legal compliance
Comply with applicable laws, regulations, and lawful requests.
Sharing
How We Disclose Your Information
We disclose information only where it is needed to operate the service, support legitimate business functions, or comply with the law.
Third-party service providers
This may include payment processors, analytics vendors, hosting providers, and operational tools used to run the business.
Business and marketing partners
We may share information with partners where needed for promotions, collaborations, or consent-based marketing activity.
Affiliates and legal requests
We may disclose information to affiliated entities or when required by law, legal process, or to protect rights and safety.
Controls
Your Rights
Depending on your location, you may have rights related to the data we hold about you.
When you create an account you are automatically opted into marketing emails. You may withdraw consent at any time by clicking the unsubscribe link in any marketing email or by updating your notification preferences in your account settings. Opting out does not affect operational or transactional messages related to your account.
Exercise your rights
You can exercise these rights by contacting us through any of the methods below.
Need help?
Contact
If you have any questions about this Privacy Policy or how your information is handled, reach out through whichever channel is easiest for you.